Privacy Policy

Fe Del Mundo Medical Center (“FDMMC”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide through our website at www.fedelmundo.com.ph.

By using our Site, you consent to the practices described in this policy.

1. Information We Collect-When you visit our Site or use our services, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, contact number, mailing address, etc.
  • Medical or Health Information: If submitted through contact forms or appointment requests.
  • Technical Data: IP address, browser type, operating system, and usage data through cookies or analytics tools.
  • Other Information: Any data you voluntarily provide through forms, feedback, or email communication.

2. How We Use Your Information- We may use the information collected to:

  • Respond to your inquiries, requests, or appointments.
  • Provide healthcare-related services and support.
  • Improve our website functionality and content.
  • Send health information, updates, or notices, with your consent.
  • Comply with legal obligations and regulatory requirements.

3. Sharing and Disclosure of Information- We will not sell, lease, or disclose your personal information to third parties except:

  • With your explicit consent.
  • To service providers or partners who assist us in operating the Site or delivering services, under confidentiality agreements.
  • When required by law, subpoena, or government request.
  • To protect our rights, safety, or property.

4. Data Protection and Security - We implement appropriate physical, electronic, and managerial measures to safeguard your data, including:

  • Secure servers and encryption protocols.
  • Access controls and employee training on data privacy.
  • Regular reviews and updates to security practices.

5. Your Data Privacy Rights-Under the Data Privacy Act of 2012, you have the right to:

  • Be informed about the processing of your personal data.
  • Access, correct, or delete your personal information.
  • Object to or restrict processing under certain circumstances.
  • Withdraw consent at any time.
  • Lodge a complaint with the National Privacy Commission (NPC).

To exercise any of your rights, contact us at the information provided below.

6. Cookies and Tracking Technologies-We may use cookies and similar technologies to:

  • Improve website functionality and performance.
  • Analyze traffic and user behavior.

You may control or disable cookies through your browser settings. However, this may affect certain features of the Site.

7. Third-Party Links-Our Site may contain links to external websites not operated by us. We are not responsible for the privacy practices of such third-party sites. We encourage you to review their privacy policies.

8. Children’s Privacy-This Site is not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children without proper authorization.

9. Changes to This Privacy Policy-We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes your acceptance of any modifications.

10. Contact Us-For questions or concerns regarding this Privacy Policy or your personal data, you may contact:

Data Protection Officer (DPO)
Fe Del Mundo Medical Center
11 Banawe St., Barangay Dona Josefa, Quezon City
Email: dpo@fedelmundo.com.ph